Last updated: 06/22/2017
At Firmatek, LLC (collectively, “Firmatek,” “we,” “us” or “our”), privacy is a top priority and we are firmly committed to preserving the privacy of those who visit this site (the “Site”). This document will outline how we gather and utilize various sources of information obtained during your visit to the Site.
If you register with the Site and/or place an order for Services or Equipment through the Site, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself (“Personal Information”). We use this information to process and fulfill your Order and to notify you of your Order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your Orders. In addition, when you respond to a survey, questionnaire, or other promotional feature, we may ask you for your name, address and email address or other personally identifiable information about yourself.
We do not collect any Personal Information about you unless it is voluntarily provided by you. Firmatek will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.
Non-personally identifiable information
In addition, we may also collect non-personally identifiable information, such as the IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).
Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.
How We Use Your Information
We use Personal Information in order to give you a more enjoyable and convenient experience while visiting and using our Site and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and its features, including without limitation: fulfilling your Order; providing customer service; and otherwise supporting your use of the Site.
We may also track your past purchases to provide you with a personalized profile of your purchasing history. In addition, we may notify you about new services or products or special promotional programs, or send you offers or information.
We may also share information about you when forwarding Digital Millennium Copyright Act
(“DMCA”) infringement notifications, take down notices and counter notices. By submitting a DMCA infringement notification, counter notice or other communication, you consent to have this communication forwarded to the person or entity that stored or transmitted the content addressed by your communications. For notices other than DMCA infringement notifications and counter notices, you may request that we edit out your name and contact information. However, DMCA infringement notifications and counter notices (including any personal information set forth in the notifications) will be forwarded as submitted to us without any deletions.
Affiliates, Consultants, Third Parties
Law enforcement and investigations
Please note that Firmatek reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.
Change of control
Non-personally identifiable information
We use non-personally identifiable information in the aggregate, such as by publishing a report on trends in the usage of the Site, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
Please note that, while the Aggregate Information we provide will not identify you personally, in some instances third parties may be able to “de-anonymize” aggregate data to identify you personally based on additional information they have about you or that they receive from third parties. While we do not intend for third parties to de-anonymize the aggregate data we provide, if you are concerned about potentially being personally identified, you should not use the Site.
Social Sharing Features
The Site may offer social sharing features and other integrated tools, such as the Facebook, Twitter and Pinterest buttons (e.g., “Like,” “Tweet” and “Pin It”), which let you share actions you take on the Site with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
For our Site, a “web beacon,” also sometimes called a pixel tag or transparent GIF, is an object that is embedded in a web page. It is usually invisible to you, but allows website operators to check whether you have viewed a particular web page or email communication. We may place web beacons on our Site and in emails or text messages we send to you.
The Site may include third-party advertising, links to other websites, and other content from third-party businesses. These third-party sites, businesses, and advertisers, or advertising companies working on their behalf, may use web beacons and other personal identifiers to measure the effectiveness of their ads, personalize or optimize advertising content and to track users who link from their respective websites to the Site.
We do not have access to or control over such web beacons or personal identifiers that these third parties may use. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites you visit.
Some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at http://www.networkadvertising.org/managing/opt_out.asp.
How We Protect Your Information
We are committed to protecting the information we receive from you. However, Firmatek will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have used commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers; however, due to the inherent open nature of the Internet, Firmatek cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.
Your profile is password-protected so that only you have access to your account information. In order to maintain this protection, do not give your password to anyone. Our staff will never proactively reach out to you and ask for any Personal information, including your password. You should never share devices. This will help protect your information entered on public terminals from disclosure to third parties.
The Site encrypt your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.
Accessing and Updating Your Personal Information and Preferences
If you are a registered user, you may access and update your registration information and your preferences to receive e-mail or other communications from us by sending an email to firstname.lastname@example.org
We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.
To preserve the integrity of our databases, our standard procedures call for us to retain information submitted by users for an indefinite length of time. We understand your submissions as consent to store all your information in one place for this indefinite length of time, if we so wish. If required by law, we will nullify user information by erasing it from our database. We will also respond to written user requests to nullify account information.
Enforcement and Dispute Resolution
Children’s Privacy and Parental Controls
These Site are not intended for persons under the age of 18, and we have no intention of collecting or soliciting Personal Information from persons under the age of 18. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 18 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.
Links To Third Party Site
Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These “other” domains (web sites) are not controlled by Firmatek. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites. Visiting these other web sites is at your own risk.
Site Terms and Conditions
Use of the Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITES.
United States of America